YesMeaning, the expert of bridging China with the world
Global Language & Biz Service
Communicating China with the World
 

Tel:: 800-988-0125

 

YesMeaning

Policy

 
 


 Service Policy


 

 


 

 

  YesMeaning Service Policy:

   Disclaimer: This clause is applicable for the language services provided by YesMeaning International and its affiliate institutions for translation, interpretation, conference interpretation, exhibition interpretation and escort interpretation etc.

   YesMeaning International is committed to providing legally normative translation services. Terms of service that cover copyright, confidentiality, exemption and other obligations shall be part of the agreement YesMeaning International has guaranteed to clients, and requires as follows:

Copyright and Confidentiality:
    1.The clients should assure to have or get the copyright or right of translation. The company shall only keep the right of authorship while the clients own and deploy their rest of rights.
    2.Considering confidentiality issue, the company is entitled to revoke and or remove the original and translation files that fail to be downloaded 30 days overdue the agreed time no matter whether the clients have downloaded on time, which shall not impair the entire translation fee originally settled with the clients.


Exemption and Compensation:
    1.The company shall be exempted from the liability for any legitimacy or further results it may cause, directly or indirectly, involved in any of the contents, use and subsequent translations. The clients are liable to the legitimacy of original files.
    2.Should any differences of opinion be expressed by the client, a written form can be presented within five days upon reception of the translation. Submissions overdue shall be considered a waiver of this right by the clients. For mistranslation or omission in translations incurred, the company will provide modification, supplements and compensations as the case warrants. Compensation for delayed delivery should be calculated as unit price times agreed days divided by actual days used.
    3.The company shall bear no liability in case of any problems occurred: problems in Confirmation of Order or Contract signed by the clients; failure of payment on time; actual counted words exceeding estimated numbers; inaccessibility to clients with the contact information provided by the clients. Any refund or claim amount shall be limited to the amount of translation fee received from the clients.

Terms and Conditions:
    1.The clients should provide authentic and intact documents for translation. Legible and clear texts and images will avoid resubmissions that may cause delay and misunderstanding.
    2.Please confirm delivery to us of a finalized manuscript. Modification, supplements or deletions of the manuscript will interrupt the flow and reduce efficiency. The company will provide translation for the manuscript strictly according to Confirmation of Order or Contract. The client should negotiate with the company for relevant expenses in any request for speeding up or the suspension of the translation service. The charge shall be otherwise calculated and the delivery time shall be postponed accordingly. No refund or advance of delivery time for mid contract deletion of the manuscript. For an amendment after the translation service this will be considered a compulsory service not included in the original costing.
    3.Please provide us with intact and the necessary materials for reference so to ensure the translation accuracy relating to special terms. Such materials may include previous translated documents, special terms and business correspondence etc.
    4.Attempt to achieve the translation agreed delivery time. However the translation is a work of high complexity and specification, even the most experienced translators have their workload scale and perfect translation requires more steps including proofreading and quality control.
    5.The company is not liable for any legitimacy or further results it may cause, directly or indirectly, involved in any of the contents, use and subsequent translations.
    6.The Contract and Confirmation of Order are contractual documents and should be filled for auditing purposes. Please fill out your particular requirements in the corresponding blank such as: format, bookbinding, safekeeping, special name for people, place or institution etc.
    7.The company will provide translation for the manuscript strictly according to Confirmation of Order or Contract. The company will decline any requirements for creating or guessing within a translation.
    8.The company shall only be liable for the accuracy of translation regarding the source, contents and use of the original manuscript.
    9.The company shall keep all manuscripts and translation files confidential. Particular requirements need prior notice and conclusion within the confidentiality agreement. Measures shall be taken according to articles regulated in the agreement.
    10.About website user: all translators, clients, staff can register on www.yesmeaning.com and its affiliate websites. YesMeaning demands all users to strictly follow the norms and regulations of Internet use stipulated by the PRC and strictly comply with the regulating authority limit and warning when operating a website. Malicious operations like stealing other users’ information, decoding passwords and other such activity shall be strictly prohibited. Any other sequences or liabilities shall be otherwise borne thereto.

August 16, 2003

 

 

 
 
  Contact YesMeaning  
  Toll Free:  
 

 800-988-0125

 
  Email:  
   service@yesmeaning.com  
     
  China internship program  
 

Enter->>

 
     
  China Biz Consulting  
 

Enter->>

 
     
  China Market Promotion  
 

Enter->>

 
     
  email based translation  
 

    Send Chinese email, Receiver will get English email.

 
 

Enter->>

 
     
  Chinese Website Building  
 

    Construction of Website with Chinese and foreign language helps access International view.

Enter->>

 

 Toll Free call in China: 800-988-0125

About YesMeaning | Service Policy | Confidentiality | All rights reserved